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Privacy Policy

1. Data Controller

In compliance with Law 09-08 of the Kingdom of Morocco on the protection of personal data:

SAHARA BUGGIES S.A.R.L.
Address: Ksar Hassi Labied, 52202 Merzouga, Morocco
Email: info@saharabuggy.com
Data Controller: Sahara Buggy

2. Data We Collect

Depending on how you interact with us:

A) Identification and contact details

      • Name and surname
      • Email
      • Phone number
      • Country / language

B) Data required for tourism activities and contracts

      • Passport or ID number
      • Date of birth
      • Nationality
      • Signature
      • Companion details
      • Special security needs (when applicable)

C) Form data (Contact Form 7)

      • Messages sent
      • Bookings or requests
      • These data are automatically sent to Odoo CRM

D) Technical and browsing data

      • IP address
      • Browser and device
      • Cookies (see Cookie Policy)

E) Audiovisual data

      • Photos and videos taken during the activity
      • They will only be used with explicit consent.

3. Purposes of data processing

Your data is used to:

    1. Manage bookings and provide services (contract performance).
    2. Prepare the mandatory driving contract (legal obligation).
    3. Ensure your safety and that of the group.
    4. Respond to inquiries sent via forms, WhatsApp or email.
    5. Send informational/commercial communications, only if you have authorised it.
    6. Process data in Odoo for internal booking management.
    7. Improve the website using browsing data.
    8. Use images on social media/website, only with your consent.

4. Legal Basis

According to Law 09-08:

      • Contract performance (activities, bookings, driver identification)
      • Compliance with legal obligations (safety, tourism regulations)
      • Legitimate interest (website improvement)
      • Explicit consent (non-essential cookies, photos, marketing)

5. Data Recipients

Your data may be shared with:

      • Odoo CRM (booking management)
      • Moroccan authorities when there is a legal requirement
      • Accounting/tax advisors
      • Google Analytics (anonymised technical data)
      • Hosting and security providers

We do not sell your data to third parties.

6. User Rights

You may exercise:

      • Right of access
      • Right to rectification
      • Right to erasure
      • Right to object
      • Right to withdraw consent

Write to info@saharabuggy.com attaching your identification document.

7. Data Retention

    • Contract data: according to Moroccan legal obligations
    • Form data: as long as the relationship exists
    • Images: until consent is withdrawn
    • Cookies: according to their technical duration

8. Security

We apply technical (secure hosting, encryption, firewall) and organisational measures to protect your data.

9. Policy Updates

Sahara Buggy may update this policy to comply with regulatory changes.

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